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Author Topic: I've paid but still waiting for install.  (Read 1568 times)

RJB

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I've paid but still waiting for install.
« on: July 25, 2010, 04:15:09 AM »

I requested an installation via the link in Don's signature. Details we're submitted on Thu 22 Jul 11.14am GMT.
Despite it stating that "Your installation will be completed within 48 hours of receiving the completed information" I have received no contact 3 days later.

I followed up via the support ticket system with no response so now I'm posting here.

I've actually managed to install the script but I'm getting the 'paypal waiting' problem and having tried the fixes suggested in the thread about it I decided to pay to get it professionally installed and working.

I'm not too disappointed...yet...just want to get it working  :)

Does anyone have any advice?
« Last Edit: July 25, 2010, 04:16:59 AM by RJB »
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1shotoffers

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Re: I've paid but still waiting for install.
« Reply #1 on: July 25, 2010, 07:51:30 AM »

Well I can tell you that Don usually responds to questions in the forum and to his support address very quickly, usually in 24 hours or less......

I am not sure of Don's "weekend policy" but could just be that Don took a day or 2 off....but I would bet you will hear something from him by end of the weekend....
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RJB

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Re: I've paid but still waiting for install.
« Reply #2 on: July 26, 2010, 01:56:44 AM »

Thanks for your reply.

I've sent you a PM.
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Don Morris

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Re: I've paid but still waiting for install.
« Reply #3 on: July 26, 2010, 12:05:56 PM »

Yup, I took four days off, had lousy email access, and neglected to post a message on my support site about possible delays. Sorry! I've already responded via support ticket.

Don
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$7 Secrets: Add-ons and Installation, PayPal: Protection

RJB

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Re: I've paid but still waiting for install.
« Reply #4 on: August 04, 2010, 07:15:28 AM »

Just to add that since Don got in touch he's been very reliable and dedicated to getting the script installed and working in some tricky circumstances.

He's a good guy and I would recommend his installation service.

Thanks Don!!

Rob
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Don Morris

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Re: I've paid but still waiting for install.
« Reply #5 on: August 04, 2010, 03:18:20 PM »

Thank you, Rob! I'll be updating the FAQ with one more reason for not having the purchase record updated...

Don
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$7 Secrets: Add-ons and Installation, PayPal: Protection
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