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Paypal Not Allowing $7 sites? (Read 39060 times)
khoward
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Paypal Not Allowing $7 sites?
May 31st, 2007 at 12:36pm
 
I received this message today from Paypal that my account is now on limited access due to a $7 script site I have.  Here is part of the email from Paypal....

"To appeal the limitation on your account, you will need to:

1.  Remove PayPal as a payment option, as well as all references to PayPal,
including the PayPal logo and/or shopping cart, from your website(s),
and ensure no further payments for similar programs are received such as http://www.7dollarsecrets.com/ "

Has anyone else has this issue?
Thanks
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Patrick Pretty
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Re: Paypal Not Allowing $7 sites?
Reply #1 - May 31st, 2007 at 1:16pm
 
This sort of thing has happened after customers complained about being forced to opt-in to a list after they'd already paid for a product.

PayPal removed the restrictions after the person called and explained the program.

I'm just speculating, of course, that this could have something to do with a complaint about a forced opt-in.

But because account restrictions have resulted from forced opt-ins, a good number of 7 Secrets users make the form optional on the Squeeze page.

Are you selling your own products or acting as an affiliate?

Patrick
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« Last Edit: May 31st, 2007 at 1:34pm by Patrick Pretty »  
khoward
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Re: Paypal Not Allowing $7 sites?
Reply #2 - May 31st, 2007 at 1:48pm
 
It is my own product.  I just though it was weird and troublesome that they specifically referenced http://www.7dollarsecrets.com. ; I am going to call and try and get it worked out but for now I had to shut my site down because I am unable to accept Paypal payments from all my sites now, so i need this remedied asap.
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Patrick Pretty
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Re: Paypal Not Allowing $7 sites?
Reply #3 - May 31st, 2007 at 1:59pm
 
Let us know what you find out.

Thanks.

Patrick



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khoward
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Re: Paypal Not Allowing $7 sites?
Reply #4 - May 31st, 2007 at 3:44pm
 
Well, I received an email back from Paypal (they do not have a phone support for these issues) and they said the reason I can not use Paypal is because..."as the primary focus is the recruit of others or the resale of the product."

I am unsure if having the 100% affiliate commission is classified as "resale of the product".  I emailed them back and I am awaiting another email reply.
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Patrick Pretty
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Re: Paypal Not Allowing $7 sites?
Reply #5 - May 31st, 2007 at 3:51pm
 
khoward:

Have you tried calling them, as opposed to email? You might get a quicker result that way.

The $7 Secrets script does NOT create a multitier marketing program; it is a simple sales program.

It's important to communicate with PayPal personally.

Patrick
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khoward
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Re: Paypal Not Allowing $7 sites?
Reply #6 - May 31st, 2007 at 4:09pm
 
I did call them but I was told these matters can only be handled via email.
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Patrick Pretty
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Re: Paypal Not Allowing $7 sites?
Reply #7 - May 31st, 2007 at 4:26pm
 
That is indeed strange.

It would seem that it would be in PayPal's interest to speak to you over the phone.

OK. Sorry. Have to ask this: Are you 100 percent sure you're dealing with PayPal and not a phisher?

Did the email directed at you include your name? Were there any misspellings or curious phrases?

I'm asking because there have been some exceptionally well-masked phishing scams lately.

What's truly strange in this case is the reference to $7 Secrets, especially since you're not selling $7 Secrets.

Patrick
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sidhale
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Re: Paypal Not Allowing $7 sites?
Reply #8 - May 31st, 2007 at 5:30pm
 
Ken,

I think you're being phished.  Or it could be a competitor trying to get you to "back off".

You can forward the email you received to abuse@paypal.com  They ask that you include the headers, but if you don't know how to do that they can probably still tell if it is from them.

It may take a couple of days, but they will respond and tell you if the email came from them or not. 

Alternatively, you can forward the email to me at sid AT jvalert.com  I get these all the time and can readily identify their authenticity.

Also, have you tried to process a payment (or have a friend process a payment) thru your Paypal account?  Have you tried to withdraw funds?  You should be able to tell pretty easily if your account has been limited in any way.

sid
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Rapid Action Profits&&The Fastest, Easiest Way to Launch Your New &&Info Product, Send Conversions Through &&the Roof, and Multiply Your Opt-ins
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Re: Paypal Not Allowing $7 sites?
Reply #9 - May 31st, 2007 at 9:25pm
 
I'm going to cover a lot so please bere w/ me...

1. Did you login to your PayPal account by typing the URL? If not, do it. If it's limited, it will say so inside the account.

2. Johns site is still taking payments. If they use him as an example, which I can't see them doing for legal reasons, then his account should also be limited.

3. If it's because of the MLM/Get Rich clause, then are you sure that you are selling a PRODUCT and NOT an opportunity? In your sales letter, how much are you mentioning the the opportunity? In mine, I do it as a PS and I am very vague. I don't mention 100% commission anywhere.

4. I was limited for the MLM/Get Rich because I was selling resell rights. After talking to PayPal They removed the limit and approved me doing it. I had to fight with them though.

Here is what I did:
A: Emailed and received "decision is final" reply - twice
B: Called them and as each person got on the phone, I simply said, "put your supervisor on the phone" and nothing else. Then after a few people, I finally asked for "account escaletions". When this person was on the phone, I started by saying, "I am trying to get this resolved before I get my attorney involved. I then told about the products and pointed out EACH classification PayPal uses to determine MLM/Get Rich. And said my products do not fall in any of these categories. He said it was "iffy" and I replied for it to be a "Get Rich Quick" the product must focus on the opportunity and not have a real value - according to PayPal guidelines and I then pointed out for them to determine if my products had no value, they would need to actually look at them which they didn't. This person then looked at my acocunt history said I only had a few complaints and I delt w/ all of them in 24 hours. He told me to email aup one final time repeating what I told him. I did (including the attorney bit) and a few hours later, I received an email from PayPal saying my site was "OK" and that they closed it by mistake.

JFYI: If you are running a closed affiliate program, you are more than likely breaking the law if you advertise it as a benefit. (I forget the name of the law but you can Google it.)

Lastely, my suggestion is to not even mention the opportunity and to not build-up $$$ at any point.
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Patrick Pretty
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Re: Paypal Not Allowing $7 sites?
Reply #10 - Jun 1st, 2007 at 2:38am
 
Garrie:

This was an exceptionally informative post. Thanks for taking the time to share.

Same goes for your post, sid.

Patrick
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khoward
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Re: Paypal Not Allowing $7 sites?
Reply #11 - Jun 1st, 2007 at 6:18am
 
Just to clear it up, I am not being phised.  I talked to Paypal on the phone and they confirmed that my account was on a limited status and then told me to email their abuse team. 

Anyway, I am moving my sites to Clickbank to avoid this problem from happening again.  I would warn others using this script to be careful and have a back up plan ready.  I have talked to several others who have had the same issues and also moved to Clickbank.
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lawman
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Re: Paypal Not Allowing $7 sites?
Reply #12 - Jun 1st, 2007 at 6:26am
 
i just noticed that 7dollarsecrets.com is down...
Does it have to do with those paypal issues?

Could also someone clarify what's Paypal's exact problem is?
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joelr710
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Re: Paypal Not Allowing $7 sites?
Reply #13 - Jun 1st, 2007 at 6:28am
 
wow...that could very easily become a big problem if you are using paypal as your main source of income to live on.  this seems like something that john could probably clear up with paypal in some way since he is "the man" with all of this. if they ever decided to crack down in some way it could hurt a lot of us. or at least cost everyone a lot of money untill it got cleared up.  some of these products are really not suitable for clickbank and are specifically created to be $7 offers. moving to cb for many of these would be the end of some other wise very nice products i would think. just my 2 cents
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Re: Paypal Not Allowing $7 sites?
Reply #14 - Jun 1st, 2007 at 7:56am
 
The 7dollarsecrets.com is down.  Undecided

Jon, any reason for this?

John
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